Shipping policy
Shipping Policy – The Gamers Forge Shop
Thank you for shopping with The Gamers Forge Shop! We are committed to delivering high-quality 3D-printed miniatures and terrain to our customers promptly and reliably.
Processing Time
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Order Preparation: All items are made to order. Please allow 3–5 business days for processing before shipment.
Shipping Rates
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Domestic Shipping (U.S.): Dependent upon the weight and size of the packaging for a given item.
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Free Shipping: Orders over $35 qualify for free shipping within the United States .
Estimated Delivery Times
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United States: Estimated delivery is 5–7 business days after dispatch.
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International: Delivery times vary by destination and may take 2–4 weeks depending on customs and local postal services.
Please note that these are estimated delivery times and actual delivery may vary.
Customs and Import Taxes
Buyers are responsible for any customs and import taxes that may apply. The Gamers Forge Shop is not responsible for delays due to customs.
Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking information. Please allow 24–48 hours for the tracking information to update.
Shipping Issues
If you experience any issues with your shipment, such as delays or damage, please contact us at [your@email.com] within 7 days of the estimated delivery date. We will work with you to resolve the issue promptly.